Terms and Conditions 2025


Creative Guest Solutions (CGS) Terms and Conditions

Effective Date: 2/25/25

Welcome to Creative Guest Solutions (CGS)! These Terms and Conditions ("Terms") govern your use of our website, services, and software. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.


1. Definitions

1.1 "CGS" refers to Creative Guest Solutions, including all subsidiaries, affiliates, directors, officers, and employees. 1.2 "User," "you," or "your" refers to the individual or business entity accessing our website or using our services. 1.3 "Services" refers to all consulting, SaaS, virtual assistance, automation, operational support, training, and business-related services offered by CGS. 1.4 "Content" includes all information, materials, templates, automation, software, and business strategies provided by CGS. 1.5 "Work Product" refers to any reports, automation workflows, standard operating procedures (SOPs), or other deliverables created by CGS for a client. 1.6 "SaaS" refers to Software-as-a-Service products or platforms provided by CGS for business operations, workflow automation, or optimization.


2. Use of Services

2.1 Eligibility

To use CGS services, you must be at least 18 years old or the legal age of majority in your jurisdiction.

2.2 Scope of Services

  • CGS provides business automation, operational support, consulting, and SaaS tools designed to optimize efficiency.

  • CGS does NOT provide

  • legal, financial, tax, or investment advice. Any insights shared are for business efficiency purposes only.

  • CGS is not responsible for ensuring legal or regulatory compliance

  • unless explicitly included in a service agreement.

  • Results depend on execution

  • —CGS provides strategies and tools, but implementation remains the client’s responsibility.

2.3 Acceptable Use

You agree to use our services for lawful purposes only. Unauthorized activities such as hacking, data scraping, or misusing CGS tools for illegal purposes are strictly prohibited.

2.4 Service Modifications

CGS reserves the right to modify, suspend, or discontinue any part of our services at any time.


3. Account Registration and Security

3.1 Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3.2 Accurate Information

Users must provide accurate, up-to-date information. CGS is not responsible for errors due to inaccurate data.


4. Payments, Subscriptions & Refunds

4.1 Fees & Billing

  • All services provided by CGS are paid upfront

  • unless a deferred payment or installment plan has been agreed to in writing.

  • Payment plans, if offered, must be

  • explicitly documented and signed

  • by both parties before service commencement.

4.2 Subscription & Cancellation Policy

  • Subscriptions auto-renew

  • unless canceled prior to the renewal date.

  • Clients may cancel at any time, but

  • no refunds will be issued for the remaining period of a billing cycle.

4.3 Service Suspension for Non-Payment

  • Failure to make timely payments will result in the immediate suspension of services

  • until all outstanding fees and charges are paid in full.

  • Any late payments may be subject to additional charges or reactivation fees.

  • CGS reserves the right to

  • permanently terminate access

  • to services if unpaid balances remain outstanding beyond a reasonable period.

4.4 Payment Terms & Updates

  • CGS reserves the right to

  • modify payment terms and pricing structures

  • at any time, with reasonable notice provided to clients and users.

  • Continued use of services after a pricing update constitutes acceptance of the revised terms.


5. Intellectual Property & Work Product

5.1 Ownership of Work Product

  • Custom-built workflows, SOPs, and deliverables become the client’s property

  • upon full payment.

  • CGS retains ownership of non-client-specific templates, software, and automation frameworks

  • for future projects.

5.2 Use of SaaS and Proprietary Tools

  • CGS SaaS platforms and tools are licensed on a non-transferable, limited-use basis.

  • Clients

  • may not resell, modify, or distribute

  • CGS software without written permission.

5.3 AI-Generated & Automated Content Disclaimer

  • Some services use AI-generated content. CGS

  • does not guarantee 100% accuracy

  • of AI outputs, and clients must

  • validate automated results

  • before implementation.


6. Limitation of Liability

6.1 No Guarantees on Financial Outcomes

CGS does not guarantee revenue increases, profit growth, or specific financial results. Market conditions and execution are outside our control.

6.2 Cost Savings & Time Efficiency Guarantee

CGS ensures measurable improvements in time efficiency and operational cost savings, but results vary based on client execution.

6.3 Client Responsibility for Execution

Clients remain responsible for implementing CGS recommendations. CGS is not liable for poor execution or market-related losses.

6.4 Service Downtime & Third-Party Integrations

  • CGS

  • is not responsible for downtime caused by third-party integrations (e.g., CRMs, payment processors, software tools).

  • While CGS aims for uninterrupted service,

  • occasional maintenance or updates may cause temporary unavailability.


7. Privacy and Data Protection

7.1 Client Data Protection

  • CGS implements

  • industry-standard security measures

  • to protect client data.

  • Clients are responsible for maintaining security

  • on their own devices and networks.

7.2 Use of Anonymized Data for Improvement

  • CGS may collect anonymized data to improve services and develop

  • benchmarking insights

  • , but

  • never shares client-specific or personal data externally.

7.3 No Sale of User Data

  • CGS

  • does not sell, rent, or trade

  • any client data to third-party vendors or advertisers.


8. Termination of Services

8.1 Termination by CGS

CGS may suspend or terminate services for non-payment, fraudulent activity, or violation of these Terms.

8.2 Termination by Client

Clients may cancel subscriptions or services, but refunds are only issued if specified in a service agreement.


9. Dispute Resolution & Legal Terms

9.1 Mediation Before Legal Action

Clients must attempt mediation before initiating legal proceedings.

9.2 Limitation on Claims

All legal claims must be filed within one (1) year of the dispute arising.


10. Contact Information

Creative Guest Solutions (CGS) 30 N Gould St Suite R, Sheridan, WY 82801 📩 [email protected] 📞 619-949-2202